News | January 28, 1999

Equipment Maintenance Knowledge Available Directly to Shop Floor

iKnowledge (Wellesley Hills, MA), formerly Nereus Technologies, is developing and marketing software designed to provide maintenance and service personnel with fast, convenient access to maintenance knowledge directly on the shop floor or in the field.

The product currently available is PerformanceWare, which allows manufacturers to implement an enterprise application that captures, manages and makes readily accessible maintenance knowledge, such as technical documentation, computer-based training, and best maintenance practices to those employees responsible for executing equipment repair and routine maintenance.

"Over the last few years, there has been a growing acceptance of the use of IT solutions to maximize maintenance efficiency on the plant floor and in the field," explains Jeff Tognoni, CEO, iKnowledge. "However, systems such as ERP, CMMS and EAM have only been able to support the planning and management of the maintenance function. With iKnowledge's PerformanceWare, we are now providing the critical knowledge about how to execute the prescribed repair directly to the maintenance employee, resulting in faster, easier, and more efficient procedures."

Unlike other manufacturing automation solutions, PerformanceWare is designed to meet the needs of both process and discrete manufacturers, as well as field service providers. The company's focus is on maintenance execution rather than maintenance management. As such, the software provides the ability to implement the maintenance execution performance systems needed to capture, manage and disseminate task-focused maintenance knowledge. Overall, the goal is to provide the knowledge-based systems needed to increase equipment uptime and maximize worker productivity.

iKnowledge, Inc. delivers software focused on increasing maintenance knowledge and productivity on the shop floor.

For more information contact iKnowledge, Inc., 70 Walnut St., Wellesley Hills, MA 02481. Tel: 781-239-8225; Fax: 871-239-8226.